# Payment & Billing - Link: https://vividcozytile.com/customer-support-faqs/payment-and-billing/ - Published: 2025-06-14T00:57:45-07:00 - Author: VividCozyTile ## Customer Support [Home](https://vividcozytile.com/)/[VividCozy FAQs](https://vividcozytile.com/customer-support-faqs/)/ Payment & Billing * [How-To Guides](https://vividcozytile.com/how-to-installation-care/) * [VividCozy FAQs](https://vividcozytile.com/customer-support-faqs/) * [Buying Guide](https://vividcozytile.com/customer-support-faqs/buying-guide-faq/) - [Flooring Category Guide: Wood Look Porcelain Tile, SPC Flooring, Vinyl Plank, and Peel and Stick Vinyl](https://vividcozytile.com/customer-support-faqs/category-general-guide/) - [Compare and Choose Flooring: SPC vs LVT vs Porcelain Tile vs Peel and Stick Vinyl](https://vividcozytile.com/customer-support-faqs/compare-choose/) - [Flooring Materials and Durability FAQ: Porcelain Tile, SPC Flooring, Vinyl, and Peel and Stick](https://vividcozytile.com/customer-support-faqs/materials-durability/) - [Layout & Waste](https://vividcozytile.com/customer-support-faqs/layout-waste/) - [Flooring Application Scenarios: Bathrooms, Rentals, Kitchens, Pets, Offices, and DIY Projects](https://vividcozytile.com/customer-support-faqs/application-scenarios/) * [Before You Buy: Flooring Decision Guide for Porcelain Tile, SPC, Vinyl Plank, and Peel and Stick Vinyl](https://vividcozytile.com/customer-support-faqs/before-you-buy/) - [Account Use](https://vividcozytile.com/customer-support-faqs/account-use-faqs/) - [Flooring Color Variations FAQ: Wood Look Tile, SPC, Vinyl Plank, and Peel and Stick Samples](https://vividcozytile.com/customer-support-faqs/color-variations/) - [Protection and Safety](https://vividcozytile.com/customer-support-faqs/protection-safety/) * [Ordering & Delivery](https://vividcozytile.com/customer-support-faqs/ordering-and-delivery/) - [Order FAQs](https://vividcozytile.com/customer-support-faqs/order-faqs/) - [Shipping & Delivery](https://vividcozytile.com/customer-support-faqs/shipping-delivery/) - [Returns & Refunds](https://vividcozytile.com/customer-support-faqs/returns-refunds-faqs/) - [Payment & Billing](https://vividcozytile.com/customer-support-faqs/payment-and-billing/) * [Installation and Maintenance FAQs for Porcelain Tile, SPC Flooring, Vinyl, and Peel and Stick Floors](https://vividcozytile.com/customer-support-faqs/installation-maintenance-faqs/) * [Pricing & Services](https://vividcozytile.com/customer-support-faqs/pricing-and-services/) - [Pricing Policy](https://vividcozytile.com/customer-support-faqs/pricing-policy/) - [Sample Credit Policy](https://vividcozytile.com/customer-support-faqs/sample-credit-policy/) - [Custom Tile Reques](https://vividcozytile.com/customer-support-faqs/custom-tile-request-faqs/) - [Design Service FAQs for Flooring: Samples, Color, Layout, and Material Selection](https://vividcozytile.com/customer-support-faqs/design-service-faqs/) * [Support & Contact FAQs](https://vividcozytile.com/customer-support-faqs/support-contact-faqs/) - [Contact Us](https://vividcozytile.com/contact-us/) - [About Us](https://vividcozytile.com/about-us/) * [Terms and Conditions](https://vividcozytile.com/terms-summary/terms-and-conditions/) * [Shipping Policy](https://vividcozytile.com/shipping-and-order-fulfillment-policy/) * [Returns & Refunds Policy](https://vividcozytile.com/returns-and-refunds-policy/) - [Return Request Form (RMA)](https://vividcozytile.com/return-request-rma/) * [Privacy Policy](https://vividcozytile.com/terms-summary/privacy-policy/) * [Terms Summary](https://vividcozytile.com/terms-summary/) * [Cookie Policy – Opt-out preference](https://vividcozytile.com/opt-out-preferences/) ## Payment Methods & Billing FAQs At VividCozy, we make payment and billing simple, secure, and flexible—so you can focus on choosing the perfect tile. Whether you’re using a personal card or a business account with a tax ID, our transparent checkout process ensures peace of mind from start to finish. Have questions about your invoice, billing schedule, or when your payment will be charged? You’ll find all the answers right here. 👉 Ready to order? Explore your payment options below and check out with total confidence. What payment methods do you accept? We accept major credit/debit cards (**Visa, Mastercard, Amex**) and **PayPal**. For large/commercial orders, we can support **wire transfers** or **invoiced payments** on request. Any applicable **state sales tax** is shown at checkout. Questions? [Contact us](https://vividcozytile.com/contact-us) or review our [Terms & Conditions](https://vividcozytile.com/terms-summary/terms-and-conditions/). Is my payment information secure? Yes — we use **SSL/TLS encryption** site-wide and process payments through **secure, PCI-compliant gateways** (e.g., major card processors, PayPal). We **do not store** your full card number on our servers. For details, see our [Privacy Policy](https://vividcozytile.com/terms-summary/privacy-policy/) and [Terms & Conditions](https://vividcozytile.com/terms-summary/terms-and-conditions/). Can I get an invoice or receipt? Yes — your **digital receipt** is emailed after the order is confirmed. If you need a **business/tax invoice**, please [contact us](https://vividcozytile.com/contact-us) and our team will prepare one for you. When will I be charged for my order?   Cards and PayPal are charged at **order confirmation**. For **wire transfer/invoiced** payments, processing begins after funds are received. See payment terms in our [Terms & Conditions](https://vividcozytile.com/terms-summary/terms-and-conditions/). Can I use a business credit card or tax ID?   Yes — business and trade purchases are welcome. Enter your **company name** and ( if applicable) **tax ID** at checkout, or request a formal invoice via [Contact Us](https://vividcozytile.com/contact-us). For custom specifications, you can also submit a [Custom Tile Request](https://vividcozytile.com/custom-tile-request/).