Customer Support

Frequently Asked Questions

Find answers to common questions about our products, sample kits, custom tile requests, international shipping, and installation tips.

Before You Buy

Frequently Asked Questions

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Installation

Common questions about maintenance

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Order FAQs

Common questions about maintenance

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Product Guide

Help you make confident flooring decisions.

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Maintenance

Help you make confident flooring decisions.

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Delivery FAQs

Common questions about maintenance

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Have a question about your design, delivery, or refund? Our team is ready to help via chat, email, or consultation. We respond within 24 hours, always.

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