Customer Support
Frequently Asked Questions
Choosing the right porcelain tile involves more than just color and pattern—it’s about performance, longevity, and seamless installation. At VividCozy, we’ve compiled the most essential FAQs to support your decision-making—from selecting the right tile sample kits and comparing porcelain tile options to mastering installation, care, and delivery expectations. Whether you’re renovating a high-traffic commercial space or upgrading your home interior, this guide ensures you understand every step. Explore expert-backed advice on tile thickness, surface textures, slip resistance, and more—so your porcelain tile project starts smart and finishes strong.
Return & Refunds FAQs
Common questions about Return and Refunds. You can go to view Return and Refunds Policy.
Have a question about your design, delivery, or refund? Our team is ready to help via chat, email, or consultation. We respond within 24 hours, always.
