Customer Support

Account Use Frequent Ask Question

How do I create or log into my account?

Click the Account icon at the top of the site to sign up or log in with your email and a secure password. If you need help, contact us.

Can I view past orders and saved products?

Yes — when signed in, you can view your order history and delivery status from your account dashboard. If you need assistance locating an order, contact us.

How do I reset my password?

On the login page, click “Forgot Password” and enter your email — we’ll send a secure reset link. If it doesn’t arrive, check spam or contact us for help.

Can I sign up as a business or contractor?

Yes — during sign-up, include your company name and (if needed) tax ID. We can provide tailored support, bulk pricing (case-by-case), and design guidance. For custom specs, submit a Custom Tile Request or contact us.

Any Other Question, You can contact us and our team is fully ready to support you.