Customer Support

Installation Tips & Tile Maintenance Guide

Install & Maintain Like a Pro

From prepping the surface to long-term upkeep—this page has you covered.

Help & Guide FAQs

Yes — we provide downloadable installation guides and video links for SPC, LVT, and tile products.
Contact us if you need additional layout help or technical drawings.

Our team can provide technical advice via email or online chat.
Send us a photo and we’ll help troubleshoot or recommend best practices.

Installation FAQs

Some SPC and LVT floors come with pre-attached underlayment.
If yours doesn’t, adding an underlayment can help with sound absorption, subfloor imperfections, and comfort.
Always check product specs.

Yes — tiles expand with temperature. Use 1/8”–3/16” grout lines and plastic spacers for even layout and long-term stability.

Yes — we offer sample layout options like brick pattern, stacked, and herringbone.
We also provide area calculators and visual guides for common tile sizes.

Some SPC and LVT floors come with pre-attached underlayment.
If yours doesn’t, adding an underlayment can help with sound absorption, subfloor imperfections, and comfort.
Always check product specs.

Yes — tiles expand with temperature. Use 1/8”–3/16” grout lines and plastic spacers for even layout and long-term stability.

Yes — we offer sample layout options like brick pattern, stacked, and herringbone.
We also provide area calculators and visual guides for common tile sizes.

 Maintenance FAQs

Use a damp mop with mild pH-neutral cleaner.
Avoid bleach, oil soaps, or abrasive pads.
For tiles, clean grout lines regularly to prevent buildup.

No waxing or polishing is required.
SPC and LVT have a built-in wear layer.
Porcelain tile maintains its finish naturally.
SPC and LVT have a UV-cured wear layer that never needs waxing.

If you used standard grout, reseal every 1–2 years.
Epoxy or stain-resistant grout usually doesn’t require resealing.

How-To Guides

Learn how to install and care for your SPC vinyl, LVT, and tile flooring with step-by-step guides, downloadable manuals, and expert tips.

How Durable Is Your Flooring?

See how different flooring types handle moisture, foot traffic, pets, and more.

Download Guide