Customer Support

Order Fulfillment & Delivery Process

Know what happens after you order, including timelines, packaging, and tracking updates.

Order FAQs

Got questions before placing your tile order

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Shipping & Delivery

Understand our shipping process, delivery timelines, and freight partner policies.

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Payment & Billing

Explore accepted payment methods, billing cycles, and invoicing details.

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Returns & Refunds FAQs

Learn how returns work, when refunds apply, and what to do about damages.

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