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Try Before You Buy
Sample Credit Policy
Your sample fee (up to $20) will be deducted from your flooring order automatically — no code or forms needed. When you request sample kits, your credit is applied without hassle. Request sample credit is valid for 30 days. Learn more about our Sample & Credit Terms before you request your sample.
Sample Shipping Notice
All request sample kits ship within 3–7 business delivery days from our U.S. warehouse with full tracking. If you need your request sample delivered faster, just contact us.
For custom or out-of-stock request sample orders, shipping from overseas may take longer — approximately 35 days by sea or 15 by air. Learn more about our Shipping Policy.
Sample FAQs
Sample kits typically range from $3 to $10, depending on the product type and number of swatches.
We offer both preset style kits for local delivery and individual tile samples for custom order.
Don't worry, we offer up to $20 in sample credit if you place a qualifying product order within 30 days.
Yes — we offer up to $20 in sample credit if you place a qualifying product order within 30 days.
To qualify, your new order must include at least 50 square feet of full-size products.
The refund is automatically applied at checkout using the same email used to purchase samples.
We offer pre-packed sample kits featuring multiple color options within the same style.
There’s no limit on how many sample kits you can order — as long as it’s not considered abnormal use.
Each qualifying full-size order can apply up to $20 in sample credit.
“Abnormal use” includes placing more than 3 identical sample kits of the same style under the same user/email within a single month. Such orders may be cancelled.
If you’re a contractor or placing for a commercial project, you’re welcome to contact us by email for special arrangements.
Most sample kits are shipped from our U.S. warehouse and typically arrive within 3–7 business days.
If the requested style is out of stock locally or the requested sample from custom order, we’ll fulfill your order from our factory via air or sea shipping, which may take 15–30 days, depending on the route.
Delivery times may also vary due to weather or unforeseen delays.
To keep our prices as competitive as possible, we don’t offer custom-picked sample combinations,
Instead, we provide pre-packed sample kits organized by style or color family.
Our sample refund policy — up to $20 off your product order — helps make sampling low-risk and cost-effective.
Choose Your Sample Kit
To help you make the best decision, we encourage you to request sample kits that are thoughtfully curated—designed for side-by-side comparison within the same collection. When you request a sample, you can feel the texture, see the color variations, and confidently pick your favorite flooring style.
Please note: each request sample kit is heavily discounted and sold at a loss, so they are non-refundable. However, when you place a full-size order, you’ll get up to $20 credited back automatically—no code needed. It’s our way of making your request sample experience worry-free and valuable.
Our Global Advantage
Quality Meets Value
Yes, we’re based where the world’s most efficient tile factories are.
This strategic positioning allows us to offer more — for less — without cutting corners.
When global logistics, premium materials, and expert design all work in harmony,
You don’t just get tile. You get peace of mind and lasting value.
