Return Request (RMA) - Start a Return

Start a return within 30 days; ship within 7 days of RMA; arrive within 60 days (max 75). Non-defect: customer pays return & 35% restocking. Defective/incorrect: 72h photo claim, prepaid label, no fee.

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Return Request (RMA/RMW)

Basic Information

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I consent to the collection and processing of the information and photos I submit for order lookup, RMA assessment, fraud prevention, and claims handling, and I confirm I have the right to upload these materials.
Helpful tips & processing times
  • RMA review typically takes 1–3 business days. You’ll receive instructions and the return address once approved.
  • Refunds are issued within 7–14 business days after inspection.
  • Unauthorized/late returns or returns to the wrong address may be rejected or disposed per our policy.